FAQ

Hopefully we can answer your query here. Otherwise please ask by filling in the ‘contact us’ form.

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What countries do you ship to and how much does it cost?

Currently we are shipping within Australia, and this freight cost is included in the price.

Overseas shipment details are listed in our "international shipping" blog.

How many colours and designs are there?

Current designs and colours and are listed in the "Products" section including availabilty.

We will increase the offering over the next 3-6 months to include other colours and patterns. We will also be introducing two children's versions!

If you have any recommendations, we’d love to hear about it.

Please provide feedback by filling in the ‘contact us’ form.

What is a Zcarfie®?

The Zcarfie® is the merger between and Scarf and a Beanie. Zcarfie is an all-in-one product, no need to search for a separate scarf and beanie.

Zcarfie® – The Complete Beanie.

How long has Zcarfie® been around?

The first and original Zcarfie® was made way back in the 1970’s! In our History page we have the full story of the Zcarfie beginnings.

I live in Sydney; can I pick up?

Sorry, we have a couple of warehouses, this would be too difficult to organise.
Freight is minimal, and we do not add extra charge for this. We do encourage a full and complete physical address to ship our products to you directly.

How long does postage/delivery take?

We use several couriers and Australia Post. Orders are normally shipped within 48 hours, with delivery taking anywhere up to 2-10 days depending on your location. Actual delivery times are outside of our control, so please order early if you need it for a specific date.

How do I care for my Zcarfie®?

Zcarfie® should be hand washed only. Do not soak or wash your Zcarfie® in hot water. Cold wash recommended only. Do not dry clean or machine wash as the Zcarfie® will lose its shape/design.

Can I put it in the dishwasher?

No! Definitely not. 😊  Hand wash only as above.

Is Zcarfie® endorsed?

At this stage, only by its loyal supporters. We’ve love to have Zcarfie® endorsed and with your support and feedback we’ll build momentum to make this happen.

Is Zcarfie® trade-marked and registered?

Absolutely!

Zcarfie® is Trade-Marked, we’ve even secured a Design Rights patent via IP Australia (Government agency) and will vigorously defend our name, logo and design.

Zcarfie®